Technical difficulties, a nightmare for those of us whose work is conducted through technical means, whether it is writing blog posts like these, keeping track of numbers and statistics, or providing services through an online platform. Technical difficulties can create problems that take quite a bit of time to fix. However, these difficulties happen to everyone, and usually aren’t too terribly difficult to fix. However, what happens if you are unable to recover the lost time, data, or information lost due to these sorts of technical issues? More importantly, how do you avoid finding yourself in this issue to begin with?

Of course, none of these methods are completely foolproof in making sure you don’t lose important information, but they can help to avoid it. Firstly, making sure that the program or programs you are using are up to date and can handle the amount of information you need them to is one easy way to make your work safer. For example, a case of a major technical difficulty that has ended in very bad consequences recently has been in the U.K. In order to keep track of coronavirus cases, officials had been using an excel spreadsheet. However, they were using an old form of the program. “For a bit of context, Excel’s XLS file format dates back to 1987. It was superseded by XLSX in 2007. Had this been used, it would have handled 16 times the number of cases.” Due to this oversight and the older program not being able to handle as much, they lost track of the true numbers of cases and didn’t keep track of all of them, thus skewing the data quite a bit. They lost an estimated 15,000 cases in the time between this issue and their realization of the problem. Had they been using the proper format and updated program, this issue would not have happened. It is important to keep your software up to date and stay with the newer, better developed formatting in order to keep track of your data and the information you need.

Another, even more obvious thing to keep in mind, is saving your data regularly. It can be easy to forget when caught up in the work but making sure to save regularly and often allows for the data to be that much safer. Especially when working with data that is of the utmost importance, saving is crucial to a better work process. A crash of a computer or a technical issue can not be foreseen, and without content being saved, all of it can end up lost in a matter of seconds because of one issue. It is important to avoid this sort of thing. Of course, this is common sense for people, but it is still important to keep in mind. It only takes one forgotten save for everything to be lost.

Technical issues can also come in the form of internet outages and website failures. In these cases, it is incredibly important to be aware of the state of your website. One of the easiest and most efficient ways to do this is to monitor your website. Whether you do it yourself or hire someone to do it for you, monitoring your website can help you stay informed and knowledgeable about how it functions and when it is not functioning properly. Website monitoring allows you to keep track of many aspects of your website. At Global Netwatch, we monitor your website for you. We keep an eye on many different parts of a website, including its loading speed, any outages, downloads and uploads, and the user experience all over the world. These are important things to keep track of, because a technical issue causing your website to run poorly, if left unchecked, can negatively impact your customer’s experience.

Technical difficulties can not be predicted, nor can they be completely avoided. However, there are many steps you can take in order to make sure that these technical difficulties do not mean the loss of large chunks of crucial data. Making sure your programs are up to date, saving often, and monitoring the status of your online platforms allow you to be more informed and prepared for any difficulties that do occur. In the time of so much digital business, education, and services, this is increasingly important.

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